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Fri
9
Jun '06

I took a spin, you are far from bona fide.

This all started with a friendly email letting me know about a relaunched online presence for a political consulting firm here in Washington.

NW Passage Mail
Click the picture above to see a large version in a new window

I clicked the link to their web in the email my first introduction to this shining star was …tahdah…a 404 error. The same thing happened with the other link too.

Mail Link Error

I was irritated and amused by the fact that they were tracking my visit to their site, they were also tracking whether or not I was dowloading the Flash player. Guys, there is an implied social contract if you are going to track my navigation, then you should take me to the site I want to go to. Tracking stats on a 404 page really isn’t going to do either one of us any good now, is it? Oh, and rather that sending me to Adobe’s main download page where I have to pick from a big list of things to download. Why not send me to the specific product (Flash) that I need to download?

Given that, I’m starting a new feature here on the blog - Political Site of the Week.

DISCLAIMER - Political Site of the Week is merely a vanity title. No awards or prizes will be presented. The name Political Site of the Week should not be taken as an indication that there will be a new site chosen weekly, or even on a regularly scheduled basis. All Political Sites of the Week are chosen purely at my whim. All opinions presented about any Political Site of the Week are my own or those of my evil minions, and not that of any candidates, committees, charities, circuses, clubs, cinemas, companies or crafty car salesmen.

Now, back to the Political Site of the Week.

They’ve taken a page from the 2003 playbook (will democrats ever catch on) and launched an irritating, accessibilty challenged, Flash based website (for the sake of using Flash) featuring some of their old media achievements.

After more carefully considering the design, I overestimated the newness of the idea by a decade. The book on the Northwest Passage website looks hauntingly like the journals we all read while playing the game Myst back in 1993. Can someone call Cyan Worlds (creators of Myst) and tell them someone has filled Atrus’ journal with a bunch of stuff that looks like old Powerpoint slides. I always like to give out the props to my northside hometown homeboyz.

I’m a fan of Flash, it can be a great experience to have it on a site if it is used well. But if you are going to make your site so bandwidth heavy that anyone not using a broadband connection is locked out, then give me a compelling reason to stay. Try doing your company profiles as video rather that just “artsy” headshots and a couple yawnworthy paragraphs that I have to scroll through. If you have a promo piece tied to a particular event, give audio or footage from the event, jazz things up a bit. I’ve got plenty more ideas where those came from, to make the site more cutting edge, rather than just using Flash to make the layout a litle less static. But as the folks as Northwest Passage are well aware, consultants don’t come free. If anyone out there needs help with new media, I know an LLC for you. Send me e-mail at Doug dot Dobbins at Gmail dot Com.

Here is what you get if you don’t have Flash installed.

No Flash Version of the Site

Well at least the link takes you directly to the Flash Player download unlike the mail that was sent out.

I’d also recommend a low bandwidth version of the site so people who are on less than 256kbps DSL (and 256 DSL isn’t that fast either) connections (more people than you might guess) can actually get some value from that site. You could also make the low bandwidth version to people who are using adaptive technology, like screen readers. I did not run JAWS on the site but I did find that the tab order could be better. Or then again you might be writing off the people with physical challenges and the people who don’t have fast internet connections. If this is the case, you could call this strategy “Blue towers version 2.” But within the last two years I have seen a candidate who’s challenger had sight issues, so if they do a client’s site like this, they could risk the challenger making ADA (Americans with Disabilities Act) claims, at the very least a juicy press story. I use Flash based video and audio players on my own site but a large part of the content is still available if you don’t have flash or if it isn’t practical to use it due to bandwidth issues.

In their rebirth announcement cum email, they mention that their previous website was shabby yet functional. They have made the up?grade to an over produced site that doesn’t give me more than a thimble’s worth of information about what they really do. One thing that new media (what I do) and old media (what they say they do) have in common is the need to clearly communicate the message that the client is trying to get across. As a potential client, this trainwreck of a sentence would not give me any confidence:

“Indeed, there is something a bit odd about a firm that produces graphics, develops messages and designs general presentations with its own website that looks a little, well, amateurish.”

I won’t go through the fifth grade excercise of diagramming the sentence, but I would be interested in learn how they produce graphics, develop messages and design general presentations with their website. I’m being pretty picky, picky know but when the writing is supposed to be a reflection of your professional work, you might want to proofread it. I don’t hold candidates doing blogs, or things of similar scope, to the same standard since there’s a time when the message content is more important than the presentation.

On the top of Northwest Passage’s list of candidates is Maria Cantwell , who has connections to technology, and for whom I hope they plan a more dynamic effort for than what we have seen so far. Mr. Sinderman should know full well by now that in this Washington, every vote counts. After all he has been involved in two campaigns where the election went to recount, Cantwell v. Gorton in 2000 and Gregoire v. Rossi in 2004. Considering what squeakers those were, it might be good practice to find ways to avoid alienating voters before the election, rather than chancing it with the recount gods. After all a modem user or blind voter’s vote counts the same as a vote from a high bandwitch voter based in downtown Seattle. Or it should!

Cantwell’s opponent Mike McGavick has already gotten a presence out there using new media tactics, granted it is a reuse of a 30 second tv spot rather than something specific to new media, but it is a start in the right direction. He’s playing this in Eastern Washington via the online version of the local newspaper, the Spokesman Review. Props to the Spokesman and McGavick campaign for this.

Video Ad Stand In
Video will be back soon, once the McGavick campaign gives me a new place to get it from.

The ad above may disappear at the McGavick campaign’s request, but if they are savy, they’ll let it stand since earned media is the best media.

Also, unlike Cantwell, he has a blog, and the site has audio and video. He says he has podcast that I could not find the RSS for on his site but I could find the feed when I did a search in iTunes.

Correction:
I was looking at the Multi Media page for the podcasts. In a comment below, Timothy Goddard from McGavick campaign, points out the podcasts are under the multimedia menu as a drop down. I think the podcasts should be on the Multi Media, just like the other audio and video links are.

The blog RSS feed does have the podcasts but due to invalid charters it is causing podcatchers and RSS readers to choke. So you might need to rework that ASP code a little. Heck this man did not even work for Real, but could make a play that he is the real tech candidate.

I hope that I won’t be needing to do the Serenity Prayer when comes to Democrats and new media in this state forever.

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12 Responses to “I took a spin, you are far from bona fide.”

  1. Timothy Goddard Says:

    Thanks for the generally kind words. I’ll have to check to make sure we’re cool with you putting the ad there, and I’ll get back to you on that.

    Also, two comments/clarifications–we do have at least one video running in various ads that that is currently web-only. I’m not sure if it’s running at the Spokesman-Review or not, but I believe it is. Second, RSS for both our podcasts is available at http://mikemcgavick.com/podcasts.asp which is linked to from our multimedia menu.

  2. Doug Says:

    Tim,

    I am using the ad for editorial purposes.

    Okay, I see the podcast option in the multimedia drop down now, my bad.

    Originally I was looking at the main areas the Multi Media page, you might want to consider a specific link to podcasts there, in addition to the audio link.

    I have to compliment you guys on going out there and working the vote you are definitely showing some hustle on the net front.

  3. Timothy Says:

    1) I know, but you appear to be pulling it off of our distributor’s site, and I want to make sure that we’re not paying for those impressions. If need be, I’ll be happy to host one seperately for you.

    2) Good point–I’ll do that right now, thanks.

    Thanks again for the compliments to the campaign, and I’d like to point out that the entire tech portion of Mike’s campaign is born out of his desire to be as accessible as possible to as many people as possible. It’s part of who he is as a candidate and who he will be as a senator, and it’s one of the reasons I’m proud to work for him.

  4. Doug Says:

    Timothy,

    Until you find out about the billing, I have pulled the video.

    Also, great turn around on updating the Multimedia to have a link to the podcasts.

  5. christian Says:

    Doug– Thanks for the insight. It’s a graphics heavy page to be sure, and our server was a little bogged down with the traffic following the launch, but yes, we are putting up a low-bandwith version soon to cut down on the load time.

    Hope you are well,
    Christian

  6. bob Says:

    Wow Christian that is all you can say? I guess you don’t care about those of us who have to drive into town to get broadband. Dems please let Christian lead you into the high tech world. This way the state will be Red Red Red.

    Doug please tell us why people of values like you and Edwards are still with these losers?

  7. socialarsonist Says:

    northwest passage is not the kind of firm that needs to advertise to attract new clients, i’m sure. in fact, i’ll bet they don’t do any advertising at all and yet they have a full dance card. this is just a re-presentation of what was up on their old site. its just nicer to look at. why not focus on more important things, dude?

    and ps. i think the headshots look cool.

  8. Doug Says:

    Socialarsonist ,

    Northwest passage is firm that should not have an e-mail with 404 errors in it. They should be better than that. Don’t you adgree?

    While the headshots may look kewl, there is no need to do them with a Flash site. Christian can be a dynamic speaker, why not at least hear him tell a story now and again on the site. I know there are stories behind his and his firm’s work. Basically take full advanage of the tools you are using to give a compelling message. Or in otherwords, if you going to require a high bandwidth connection, dazzle the user with the content so they know why a big pipe is needed.

    I do think giving voters/clients a compelling experience on the web is an important thing in politics. I know the GOP in this state is starting to focus on it. If you don’t find it important that is fine.

  9. Doug Says:

    Christian,

    When it comes to server load always plan for success because if you don’t the other guy will. I hope that people geting error messages was kept to a minimum. I look forward to seeing your low bandwith site when it comes online and how accessible it will be.

    Peace,

    Doug

  10. Doug Says:

    Bob,

    While I adgree with you about having a site that has some content all people can use, Christian is far from a loser. If he was a loser I would not hold him to high standards.

  11. Kurt Says:

    Socialarsonist and Christian,

    I see one thing that you both don’t focus on is the fact you are cutting off sight impaired voters and candidates from Northewest Passages’ web site. I will call them Northwest Blockages from now on. So while you try to cover up and gloss over the fact you got caught with your pants down, Doug focused on the important issue of make the web work for as many people as you can.

    Christian since I am unable to use your site, could you please share who you are working with right now, so I can share the list with those who have sight issues. I want to make sure your and your company’s actions figured into their voting decisions.

    It is nice to hear Mike’s voice and the fact he wants to earn my vote by giving media I can use.

    Doug you really should help Mike out.

  12. Astia Doyle Says:

    I see that the local “alternative” weekly has done a couple puff pieces on candidates that the local Dum-o-crats are acknowledging (as opposed to the ones they seem to be hiding behind the proverbial barn door, no doubt in embarassment)

    Seems that they caught Mr. Sinderman in a lurch, with the little barb about the Marr campaign’s web. Marr’s web site says he wants to “make Spokane a place that provides our children the jobs to stay..” The Inlander jokes about that being a reference to child labor. Who knows, they make a big fuss about Mr. Marr’s asian heritage, so maybe there’s some connection to the far eastern sweatshops in the formulation of his policy statements. Perhaps that’s an expression of his “Bhuddist values” just the kind of thing we don’t want in a God fearing country like America. He’s just another faux Democrat trying to to pass himself off as green and liberal.

    Doug, are you planning on being an apologist for this one like you were for the last one? How much did Don, AKA Mr. I love the Spokane river, pay you to be his boy? At least your girl has a job until 08 when Dino kicks her boss to the curb.

    If Sinderman’s firm has control of the candidate’s web site, the should spend a stack of dimes on a competent copy editor. I read the west side weeklies too, so I know just how much a stack of dimes can be worth to you Dum-o-crats. At least one party chair.

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